Employee Benefits Call Center Representative - Remote - Southern California

Employee Benefits Call Center Representative - Remote - Southern California

Employee Benefits Call Center Representative - Remote - Southern California

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This range is provided by Insurance Relief. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

Employee Benefits Call Center Representative - Remote - Westlake Village, CA

The Company:

Become a key player in our thriving, expanding insurance brokerage as a Call Center Representative! We're seeking someone with a genuine passion for customer service, ready to deliver truly exceptional experiences. In this pivotal role, you'll proactively connect with members, assisting them with their benefit plans.

What’s in it for you:

• Hourly compensation $22.00 - $24.00 depending on experience
• Monday - Friday, 8:30 am-5:30 pm
• Full suite of benefits including medical, dental, vision, and disability insurance
• 401(k) matching
• Paid time off and paid company holidays

Key Qualifications:

• 1-2+ years of experience in a high-volume call center environment
• Knowledge of dental/vision/life/disability insurance is a plus
• Active Life & Health insurance license
• MS Office
• Bilingual in Spanish is a plus!

Core Responsibilities:

• Foster a collaborative environment within a dynamic team to achieve shared objectives
• Proactively manage a high volume of inbound inquiries, providing expert guidance on established dental, vision, life, and disability insurance plans
• Efficiently manage documentation processes and respond to email inquiries, ensuring strict adherence to company protocols and contributing to streamlined operations and enhanced client satisfaction

APPLY TODAY

Why Insurance Relief?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Administrative

• Industries

  Insurance and Insurance Agencies and Brokerages

Referrals increase your chances of interviewing at Insurance Relief by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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