Employee Benefits Account Manager

## Employee Benefits Account ManagerSolicitarremote type: Hybrid Workinglocations: Longview, TXtime type: Full timeposted on: Publicado hoyjob requisition id: R **Primary Role:**The Employee Benefits Account Manager works collaboratively with the Producer, Account Executive and Account Administrator managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.Duties and Responsibilities:* Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.* Collaborates on delivering multi-year strategic plan.* Manages projects in concert with the client including, but not limited to, all vendor implementation.* Provides benchmarking reports to client (annually, quarterly or monthly)* Manages claims and coverage issue resolution for clients’ employees when elevated from HR.* Provides assistance with clients’ billing and eligibility audits, and on occasion may conduct these audits for clients independently if not handled or escalated by Account Administrator* Advises and guides clients in compliance matters and sends monthly reports to client as needed.* Facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices, when not completed by Account Administrator.* Creates employee benefit booklets, when not completed by Account Administrator.* If there is no Account Executive on the team, develops open enrollment presentations and conducts benefits webinars and/or records Brainshark presentations for employees and HR Managers.* Orders supplies from carriers, and reviews for accuracy.* Manages new carrier, plan or vendor implementation including benefits administration system build-out and project management.* Installs and regularly updates client specific data in BenefitPoint.* Performs contract review and facilitates preparation of SPD Wraps, Cafeteria and POP Plan documents.* Facilitates 5500 preparation.* Prepares master group files, client contact sheet, and maintains carrier files.* Handles Renewal Prep* Assists in the RFP process as needed, such as proposal development including preparing census, entering and updating pivotal information as needed, on-line quoting, and marketing a group when requested.* Provide mentorship with Account Administrator/Assistant Plan Analyst were applicable.* Coordinates client contact changes with Producer/Account Executive* Organizes client meetings with other team members.* Makes sure the client is aware of the resources that HUB offers.* Attends industry related continuing education training and courses.* Must follow HUB Broker Standards.* Perform other duties as assigned by management.**Key Competencies:**To perform the job successfully, an individual should demonstrate the following competencies:* Team Work – Supports all organizational departments in a collaborative effort for everyone to succeed.* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.* Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.* Quality Management – Demonstrates attention to detail.* Project Management – Ability to lead and contribute team and adhere to deadlines.**Qualification Requirements:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Experience and Education* Bachelor’s degree preferred.* At least 3-5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena (equivalent combination of education and experience is acceptable).* Client facing experience preferred.* L&H License required.Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
#J-18808-Ljbffr