Monzo is seeking a compassionate specialist to join the Vulnerable Customers (VAIB) team. You will provide empathetic support to customers facing distress, addictions, or financial hardship, helping them navigate banking with sensitivity and care.
This remote role offers a salary of £26,230–£30,620 per year, plus performance incentives and benefits. Training runs Mon-Fri, 9:00–17:30, for 8 weeks starting 18 January 2027, with learning budget and birthday time off.
#J-18808-LjbffrEmpathetic Vulnerable Customer Advisor (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.