Emergency Center Communications- SMC Emergency Center

Emergency Services Communication AssociateThe Emergency Services Communication Associate will be responsible for communication with EMS/Rescue systems and relaying pertinent information to the Triage Nurse or Emergency Center Nursing Administrative Supervisor (ECNAS). He/She is responsible for greeting EMS as they arrive and communicating their designated assignment.

Responsibilities will also include processing incoming calls related to the Emergency Department. Employees are encouraged to support Spartanburg Regional Healthcare System's involvement in the community we serve.Minimum RequirementsEducationHigh School Diploma or GEDExperienceBasic knowledge of Microsoft WindowsCommunication/Customer Service ExperienceLicense/Registration/CertificationsEMT with one year experience or EMT-P1-2 years' experience in dispatch/communication roleMedical TerminologyCore Job ResponsibilitiesReceive EMS from EMS and enter information into EMRCommunicate critical information to EC Nursing Administrative SupervisorCoordinate patient placement with Triage RNAssist with arranging external transportSend out alerts Code STEMI, Code Stroke, Code Trauma via paging systemNavigate incoming call related to the Emergency CenterAssist with contacting outside agency (coroner, police, etc.)Other duties as assignedPhysical RequirementsMust be able to withstand the stress and demands of an active communicative positionMust be able to withstand many long hours of sitting, standing, and walkingMust be able to respond calmly and efficiently in a crisis situationMust be able to make decisions clearly and quicklyMust be able to read, write, communicate and withstand the demands of patients, families, physicians, and nurses in a calm and professional mannerMust have excellent telephone voice and dictionMust be able to read, write, and speak English fluentlyMust have manual dexterity, good eye/hand coordination and adequate vision needed in daily workMust be able to maintain a positive, enthusiastic, helpful personalityMust work effectively with minimal supervision