Float.com is a fully remote, globally distributed customer experience team. The role centers on onboarding and early adoption, expanding beyond troubleshooting to ensure customers realize value quickly, especially in EMEA markets.
You will own a daily 4–5 hour Intercom block, audit AI conversations, contribute help center updates, and progressively specialize in SMB/self-serve onboarding for EMEA customers, with a strong emphasis on async work.
#J-18808-LjbffrEMEA Onboarding & Support Specialist Remote in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.