Position: EMC Storage Technician
Location: Ashburn, VA 20147
Type & Duration: Contract to Hire | 12 Months
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Pay Rate: $45.71 Hourly W2 + Mileage Compensation
Job Profile Summary:
Installs, repairs, and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration, and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break-and-fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software, and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers, and other infrastructure associated with networks and peripherals. xhqgsiq
Key Qualifications:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years’ experience in the area of responsibility.
EMC Storage Technician in ashburn at Unknown Company
This position is listed as contract and onsite.