Twilio Inc. is hiring for a remote, customer-focused Technical Support Engineer to provide expert assistance for the Email platform to a diverse set of customers.
You will diagnose and resolve complex issues, and you will mentor newer team members while contributing to knowledge base content. In this remote-first role, you will help maintain Support SLAs and CSAT goals, participate in on-call incident response, and collaborate with a global team that values inclusion and connection across time
#J-18808-LjbffrEmail Platform Support Specialist Remote, On-Call in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.