Zoom Austin is seeking an experienced Technical Account Engineer to own end-to-end technical support for elite customers. You will diagnose issues, analyze logs and SIP traces, and coordinate with engineering, sales, and TAC to restore service quickly.
You will work within a structured hybrid/work model, covering voice, video, and UC challenges. Candidates with 5+ years in customer-facing tech support and strong networking credentials are encouraged to apply.
#J-18808-LjbffrElite UC/CC Technical Support Engineer - Remote in austin at Unknown Company
This position is listed as full time and hybrid.