Extend Your Team is seeking a Customer Support Specialist to deliver premium, concierge-style service for US credit card and mortgage customers. You will own inquiries end-to-end using Zendesk and Amazon Connect, while collaborating with Product, Engineering, and Operations to resolve issues quickly.
Ideal candidates have 3+ years in US financial services customer support with fraud prevention experience, excellent English, and the ability to work US Pacific hours.
#J-18808-LjbffrElite Fraud Concierge Remote High-Touch Support in workfromhome at Unknown Company
This position is listed as full time and onsite.