Eligibility Specialist 1 - Statewide Renewals

Eligibility Specialist 1 - Statewide RenewalsJoin Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Agency: Department of Human ServicesSalary: $38,360The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.The Division of Family and Children Services (DFCS) / Office of Family Independence (OFI) is seeking candidates to fill several positions as an Eligibility Specialist 1 for the Statewide Renewals unit. These positions will report to an Eligibility Specialist Supervisor.Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.Roles and Responsibilities:Determines eligibility for Family Medicaid or Supplemental Nutrition Assistance Program (SNAP/Food Stamps).Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines.Records and evaluates personal and financial data obtained from individuals.Keys in a high volume of data using standard office hardware and software.Performs other professional responsibilities as assigned.Minimum Qualifications:High school diploma or GED AND (1) one year of related experience which involved customer contact/interaction.Preferred Skills/Qualifications:Four (4) years related experience which involved customer contact/interaction as a regular part of the position OR combination of education and/or customer contact/interaction experience for a total of four (4) years.Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.Ability to enter a high volume of data effectively and accurately on a regular basis using standard office technology.Must be able to work independently.Demonstrates excellent customer service skills including but not limited to the ability to work with people of different ethnic and social backgrounds.

Also including the ability to work with all levels of leadership and management to resolve internal and external concerns.