Eligibility and Recruitment (ERSEA) Specialist

Eligibility and Recruitment (ERSEA) SpecialistExciting opportunity to join Riverside Community Care as Early Head Start's Eligibility and Recruitment (ERSEA) Specialist!The ERSEA Specialist is responsible for the day-to-day implementation of eligibility, recruitment, selection, enrollment, and attendance processes, with a primary focus on intake completion, application processing, ChildPlus data entry, and waitlist management.This role plays a key function in supporting the program's enrollment pipeline by ensuring families move efficiently from referral ? intake ? enrollment.

The position also actively participates in community outreach and recruitment efforts, engaging directly with prospective families and community partners.The ERSEA Specialist ensures that all data is accurate, timely, and compliant with Head Start Program Performance Standards while identifying and communicating barriers impacting enrollment.Schedule: Full Time Monday through Friday 9 a.m. - 5 p.m. with occasional evenings and weekendsPay Rate:Associate's Degree: $21.44/hour$22.40/hour with bilingual language skillsBachelor's Degree: $22.18/hour$23.14/hour with bilingual language skillsWhy You'll Love Riverside We make a true difference in people's lives through rewarding work.

Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.Benefits include:Comprehensive, high-quality health, dental, and vision insurance optionsFlexible Spending Accounts – both medical and dependent careEleven paid holidaysSeparate accruals for vacation (increases with tenure), personal, and sick timeTax-deferred 403(b) retirement savings plan with employer matchEmployee Assistance Plan / Travel Assistance PlanEmployee bonus for referrals resulting in hiringDiscounts to movie theaters, sporting, and entertainment eventsEmployee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's feeRequired SkillsMultilingual candidates preferredStrong organizational, administrative, and time management skillsAbility to manage multiple tasks and maintain accuracy in a fast-paced environmentAbility to manage detailed documentation processes and maintain high levels of accuracy and complianceComfortable engaging prospective families and community members; able to confidently explain program services and support enrollmentValid Massachusetts driver's license and regular access to a reliable vehicleRequired ExperienceAssociate's degree, or equivalent, in human services or related field required; Bachelor's Degree preferred.Experience working with families preferredEarly Head Start/Head Start experience preferredExperience with data entry and database systems required (ChildPlus or similar preferred)Experience with intake processes, eligibility determination, or enrollment systems preferredRiverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.