Providing quality service remotely, the full-time Eligibility Analyst will manage the timely and accurate entry and modification of eligibility data while responding to inquiries from employees, clients, and brokers. Key responsibilities Enter and modify eligibility data in accordance with established procedures and client requirements Respond to telephonic, written, and electronic inquiries from various stakeholders Collaborate effectively with team members and clients to ensure high-quality service delivery Required qualifications High School diploma or GED equivalent 1-2 years of experience in eligibility and/or benefits Exceptional data entry skills with a strong attention to detail Ability to work in a fast-paced, customer service-driven environment Proficiency in using MS Excel and Word