To support accurate member enrollment processes, the full-time hourly Eligibility Administrator will manage eligibility transactions, validate enrollment information, and collaborate with clients and internal teams in a 100% remote environment. Key responsibilities Process new member enrollments, terminations, and eligibility changes while adhering to service standards Respond to eligibility inquiries and resolve discrepancies in collaboration with clients and operational teams Review production metrics and meet established transaction goals to ensure quality assurance Required qualifications High School Diploma or GED 2-4 years of operations experience or equivalent combination of education and experience Advanced Microsoft Excel skills, including data manipulation and reporting Experience interpreting large data sets and identifying discrepancies Ability to navigate multiple systems efficiently while maintaining compliance with HIPAA guidelines