ELECTROMECHANICAL FIELD SERVICE ENGINEERCompass Systems is the world leader in providing highly engineered Pneumatic & Mechanical Material Handling Systems that provide Segregation Capabilities for the various Alloys of Aluminum Scrap produced by the automobile industry, in the high volume automotive OEM and Tier #1 & #2 supplier production environments. With a solid track record of success and a "True Turn-Key" solutions driven approach, Compass Systems has expanded its reach within its automotive customers and the general industrial markets to include state-of-the-art related systems and processes (i.e. Hinged Belt Conveyors, End of Line Conveyors, Integrated Dust Collection Systems).
You can trust Compass to point the way to the most efficient solution.Job DescriptionThis position will provide electromechanical field service engineering and technical assistance to customers in areas of installation support, testing, startup/commissioning, inspection, predictive maintenance, down machine repair, training and modification of Compass System's equipment and systems in manufacturing environments. This position is a primary interface between the customer and Compass Systems & Sales Organization and plays a significant role in determining the Company's image as viewed by the customer. The Field Service Organization is greatly dependent on this person's responsiveness, communication and continuous follow-up with current and future CS&S customer base.Duties and ResponsibilitiesPerform service and commissioning of equipment in the field, including on-call emergency, warranty repair…Communicate with customers (External / Internal) in high pressure situations and maintain strong customer relationships.Visit customer sites to troubleshoot, diagnose, and repair equipment from and electrical and mechanical standpoint.Provide system integration support for Engineering group.Act as a consultant to our customer base regarding our systems.Up to 80% travel may be required.Education and QualificationsAssociate degree in electrical or mechanical engineering or a related discipline from an accredited college2-3 years of related work experienceStrong electrical and mechanical troubleshooting aptitudeSolid knowledge of PLC communicationsAbility to perform/update potential programming changes within the PLC.Knowledge of Siemens TIA portal, WinCC software, Siemens G120 AC Drives, Rockwell RSLogix and FactoryTalk languageStrong organizational and time management skills, ability to plan daily/weekly/ workloads.Excellent verbal and written communication skillsAbility to multitask, manage multiple projects.Ability to lift 75lbs.Must possess a valid driver's license and be able to be insured.Must be able to pass drug test at pre-employment and ongoing during employment.PreferredAutomotive and/or Paper Industry experienceExperience with Pneumatic & Mechanical conveyors, Fans and Pressure Blowers, Diverters and Loadout Systems, Dust Collection Systems, BalersWhy a Career with CompassGrowing organizationCutting edge technologyCollaborative work environmentBenefits include PTO / Medical / Dental / Vision / 401k / Education Reimbursement9/80 Work week (every other Friday off)Compass Systems and Sales is an Equal Opportunity Employer