Electrical Service Director

A leading electrical contractor is seeking a Director of Service Operations to lead and expand its Electrical Service Division across the Dallas/Fort Worth market. With a strong reputation for delivering high-quality electrical solutions and a proven track record of growth, the company continues to invest heavily in its service business and is seeking a leader who can drive operational excellence, customer satisfaction, and long-term revenue growth.

About the Role

This role will oversee all aspects of service operations, including client development, project execution, financial performance, workforce management, and strategic growth initiatives.

Responsibilities

• Responsible for maintaining and growing existing service accounts
• Responsible for obtaining new service accounts and developing business opportunities
• Oversee service billings, collections, and departmental profitability
• Manage monthly forecasting of service projects and service operations
• Coordinate local and regional service projects from initiation through completion
• Lead and develop service managers, coordinators, and field personnel
• Recruit, hire, train, and retain top service talent
• Conduct performance reviews and support employee development initiatives
• Implement and maintain company management systems and operational processes
• Manage service fleet operations, vehicle inventory, and equipment allocation
• Oversee service tool inventory and asset management
• Ensure warranty obligations and project closeout procedures are completed efficiently
• Build and maintain strong relationships with customers, vendors, and internal stakeholders

Qualifications

• Construction Management, Engineering, Business Management degree, or equivalent experience preferred
• High School Diploma or GED required
• Strong practical electrical construction and service experience
• Proven leadership experience within an electrical contractor environment
• Ability to read and interpret blueprints, specifications, and construction drawings
• Strong financial management and forecasting experience
• Excellent written and verbal communication skills
• Proficiency with Microsoft Excel and Word
• Experience with Bluebeam or similar construction software preferred
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail
• High level of integrity, professionalism, and accountability

Pay range and compensation package

$165,000 - $175,000 Base Salary + Bonus + Comprehensive Benefits

Equal Opportunity Statement

This is a unique opportunity to take ownership of a growing service division within a well-established electrical contractor. The successful candidate will play a key role in shaping the future growth of the business while leading a team focused on delivering exceptional customer service and operational excellence throughout the Dallas/Fort Worth market.