Impact Advisors, LLC is seeking a Service Director to lead the strategy, delivery, and governance of EHR-related IT services for clients. You will head the Quality Center of Excellence, drive ITSM best practices, and oversee reporting, SLAs, and KPIs across multiple client engagements.
The role requires 7+ years in IT Service Management or Service Delivery, strong leadership, and a track record of improving service quality.
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