We are partnering with a fashion brand to find an experienced E-Commerce Director to lead online sales, digital strategy, and the end-to-end customer experience.
Key Responsibilities:
- Develop and execute e-commerce strategy to drive revenue, profitability, and growth.
- Oversee website operations, UX, site merchandising, product launches, and mobile optimization.
- Manage sales forecasting, P&L, budgets, KPIs, and performance reporting.
- Lead digital marketing initiatives, including customer acquisition, paid and organic channels, email/SMS, CRM, and promotional calendars.
- Develop customer retention, loyalty, and referral strategies to increase repeat purchases and lifetime value.
- Partner with creative teams on product imagery, campaign content, and e-commerce photoshoots.
- Optimize site functionality, inventory accuracy, checkout, and overall user experience.
- Collaborate cross-functionally with merchandising, sales, marketing, creative, and leadership teams.
Ideal Candidate:
- Proven experience leading e-commerce for a consumer or fashion brand.
- Strong understanding of digital merchandising, analytics, customer acquisition, and retention.
- Experience managing website operations, marketing calendars, and cross-functional initiatives.
- A strategic, hands-on leader who can translate data into actionable business decisions.
Interested? Please submit your application for review!
Ecommerce Manager in New York City Metropolitan Area at Fourth Floor
This position is listed as full time and onsite. It was posted 5 days ago.