ASICS America Corporation seeks an Ecommerce Customer Service Manager to lead operations with Global Response in a hybrid Boston-based role. You will develop case handling guidelines, training programs, and QA frameworks while guiding a team of specialists and partnering across DTC Ecommerce to elevate the customer experience.
Responsibilities include optimizing vendor performance, setting KPIs, and driving cross‑functional initiatives with Marketing, Digital, Product, and Operations to deliver
#J-18808-LjbffrEcommerce Customer Experience Manager in boston at Unknown Company
This position is listed as full time and hybrid.