Ecommerce CoordinatorBad Birdie is growing fast, and the Ecommerce Coordinator is the connective tissue that keeps the whole engine running. Reporting to the Head of Ecommerce, you'll sit at the intersection of marketing execution, vendor management, and product operations, with your hands on almost every lever that drives revenue through our owned channels. One day you're drafting copy for next week's email campaign in Klaviyo.
The next you're on the phone with Impact sorting out an affiliate payment. The day after that you're loading a new product drop into Shopify and QA'ing it before it goes live. No two days look the same, and that's the point.Role Details Reports to: Head of Ecommerce Location: Scottsdale, AZ HQ Schedule: Full-time, on-siteWhat Success Looks LikeWithin the first 3 to 6 months, success looks like:The weekly marketing calendar is running clean across Klaviyo, Attentive, and push, with nothing late and nothing missedEmail and SMS campaigns are shipping on time, in brand voice, rendering correctly, and linking where they shouldOur email agency, affiliate agency, and influencer partners all know who to go to and get answers fastAffiliates and influencers are paid accurately and on time through Impact and UpfluenceProduct launches in Shopify are tight.
Imagery, copy, and metafields are all in place before anything goes liveWeekly reporting across email, affiliate, and influencer channels lands with context, not just numbersThe ecommerce and growth teams trust the execution layer so they can focus on strategyWhat You'll Be Responsible ForMarketing Calendar and Lifecycle ExecutionBuild and maintain the weekly marketing calendar across Klaviyo (email), Attentive (SMS), and pushWrite first drafts of email and SMS copy in the Bad Birdie voice. Not filler, real voicePartner with the brand team to brief and finalize email designsManage the handoff to our email agency for segmentation, scheduling, and QA in KlaviyoBuild and schedule SMS campaigns in AttentiveOwn rendering checks, link audits, and final send approvals before campaigns go outAffiliate and Influencer ProgramsManage the affiliate agency relationship including product seeding, discount codes, and tracking linksManage Impact to make sure affiliate partners are paid accurately and on timeUse Upfluence to source, seed, and pay Instagram influencersKeep a running view of what's working across partners and flag what isn'tProduct SetupSet up new products in Shopify for each launch, including imagery, descriptions, and metafieldsQA new launches before they go live so nothing ships brokenReportingPull weekly revenue reporting across email, affiliate, and influencer channelsFlag what's tracking ahead or behind expectations, and whyWhat You Bring1 to 3 years of experience in ecommerce, marketing operations, or a similar coordinator role, ideally at a DTC brandHands-on experience with Klaviyo, Attentive, Shopify, Upfluence, and Impact (or comparable platforms)Strong writing instincts. You can draft email and SMS copy that has a voice, not just fillerHighly organized with real attention to detail.
Nothing slips through the cracks when you're on itComfortable being the point person with outside agencies and vendorsSelf-starter who operates without a lot of oversight and knows when to ask questionsBonus PointsInterest in golf or familiarity with the golf and lifestyle apparel spaceBasic design comfort in Figma or Photoshop for light asset requestsExperience running influencer seeding at a growing brandWhat We OfferGenerous PTO and sick time10 recognized holidaysMedical, dental, and vision insurance, plus HSA and 401(k) with company matchHeavily discounted Bad Birdie apparelWe didn't come here to lay up. If you didn't either, let's talk.Stay Bad.