eCommerce Business Analyst

Senior Business Analyst – eCommerce

Location: Remote (contract, converted to permanent in Northfield/Northbrook, IL) – 6‑Month Contract to Hire – Start: ASAP

Base pay range: $50.00/hr – $70.00/hr

Requirements

• At least 5 years of experience as a business analyst within an information systems or information technology organization.
• Experience organizing and leading effective requirements elicitation workshops.
• Experience producing detailed systems specifications.
• Experience with detailed functional testing .
• Experience with Web Commerce or operating on the eCommerce platform (training will be provided for the right candidate).

Bonus Qualifications (not required)

• Exposure to SAP, other ERP, ETL, Commercetools , Magento, Bloomreach Search.
• 4‑year degree (or higher) in CS, IS, Engineering, or a related field, or equivalent work experience.
• Self‑starter with ability to handle multiple tasks and priorities in a fast‑paced work environment.
• Highly motivated and dependable with excellent communication and collaboration skills.
• Experience working in the OTC health care space.

Job Description

• Requirement Analysis & Documentation: Gather, analyze, and document business and technical requirements for eCommerce solutions; translate business needs into user stories, acceptance criteria, and functional specifications; coordinate and prioritize deliverables with Product Owners/Stakeholders; elicit and document NFRs related to observability, monitoring, SRE, etc., using App Insights.
• Technical Understanding & Collaboration: Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows; bridge the gap between business and technical teams; participate in sprint planning and estimation; work with development teams to break down work into manageable tasks.
• Proxy Product Owner (PO) Responsibilities: Act as a Proxy PO, ensuring development teams have clear priorities and well‑defined requirements; own the product backlog; refine user stories; collaborate with stakeholders; drive backlog grooming, sprint planning, and ensure smooth delivery.
• Stakeholder Engagement & Communication: Collaborate with product managers, designers, developers, QA, and business stakeholders; communicate requirements, timelines, and priorities; collaborate with Enterprise DevOps and Cloud Teams; adhere to IT Department policies; work within an iterative SDLC.
• Quality Assurance & UAT Support: Support testing efforts by validating feature implementations; assist in UAT and ensure smooth deployment.
• Operational Responsibilities: Respond to inquiries about system functionality; troubleshoot and resolve configuration issues; perform system configurations; provide training and documentation.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Information Technology