Remote (US) Full-time $55K – $75K + bonus Posted February 5, 2026
Be the primary point of contact for our brand partners. You'll onboard new clients, manage day-to-day relationships, and proactively identify ways to improve their fulfillment experience.
What You'll Do
- Onboard new clients and guide them through integration setup
- Monitor fulfillment SLAs and proactively resolve issues
- Conduct monthly business reviews with key accounts
- Collaborate with warehouse ops to prioritize client needs
- Identify upsell opportunities across our service portfolio
What We're Looking For
- 2+ years in account management, logistics, or eCommerce
- Experience with eCommerce platforms (Shopify, Amazon, TikTok Shop)
- Highly organized with strong project management skills
Nice to Have
- 3PL or fulfillment industry background
- Experience with WMS platforms (ShipHero, ShipStation, etc.)
- Fully remote with flexible hours
- Competitive base + performance bonus
- Health, dental, and vision insurance
- Unlimited PTO policy
Interested in this role?
Send your resume and a short note about why you'd be a great fit.
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