EBA Operations Specialist

EBA OPERATIONS SPECIALIST // EAGLE BROOK CHURCH
JOB OBJECTIVES

• Owns the data and operational systems of the Eagle Brook Association (EBA), leveraging Salesforce to give leadership real-time visibility into church health, engagement and ministry growth
• Supports the EBA team in equipping and resourcing host churches for trainings, events and leader coaching
• Reports to the Eagle Brook Association Director

ESSENTIAL JOB FUNCTIONS

• Owns and maintains the EBA Salesforce database, ensuring data integrity, accuracy and relevance to support informed decision-making across the EBA leadership team
• Leverages Salesforce to build and maintain dashboards and reporting systems that give EBA leaders a clear, up-to-date picture of church health, engagement trends and ministry growth metrics
• Designs and manages Salesforce workflows and automation to streamline communication, track leader engagement and ensure no church or key relationship falls through the cracks
• Identifies and creates efficiencies in systems and other processes that promote and sustain EBA growth
• Manages the EBA website, including building training registration forms within Salesforce and ensuring website dates and details are current
• Partners with the EBA team in planning and coordinating annual training schedules and events
• Equips host churches with timely and well-organized resources (host packets, registration links, playbooks, presentations, QR codes, etc.)
• Gathers and synthesizes salvation statistics from EBA churches for periodic reporting
• Coordinates staff travel, transportation and accommodations
• Contributes to budget development, tracks expenditures and reports on budget variances

OTHER JOB FUNCTIONS

• Manages and routes incoming email and telephone communications to appropriate staff, including responding to training registration and data and logistics inquiries
• Other duties as assigned

QUALIFICATIONS
Minimum Qualifications

• Follower of Jesus and aligns with Eagle Brook Church's 9 core beliefs
• Associate degree
• Extremely detail-oriented
• Proficient in digital communication platforms and tools
• Proficient in MS Office Suite and Salesforce
• Proficient in data reporting and analysis
• Excellent interpersonal, verbal and written communication skills
• Team player
• Self-motivated and intuitive learner with the ability to anticipate and creatively meet the needs of others
• Problem solver and critical thinker
• Ability to learn new software programs independently and quickly
• Embraces and embodies the mission and vision of Eagle Brook Church

Preferred Qualifications

• Bachelor's degree
• 3+ years of Salesforce or CRM database experience
• 4+ years of Eagle Brook Church experience

JOB DETAILS

• Location: Hugo, MN
• FLSA Status: Non-Exempt / Hourly
• Fixed Starting Rate: $26.00
• Employment Classification: Full Time
• Regular / Temporary: Regular
• Workdays: Monday - Friday (generally)
• Work Hours: 8:00 am - 4:30 pm (generally)
• Remote Eligible: may be eligible to work remotely 1 day per week
• Ministry / Department: Global and Generosity Partnerships
• Team: Eagle Brook Association

WORK ENVIRONMENT / PHYSICAL DEMANDS

• Regular communicating with others to exchange information
• Regular repeating motions that may include the wrists, hands and/or fingers
• Regular sedentary work that primarily involves sitting/standing
• Occasional assessing the accuracy, neatness and thoroughness of the work assigned
• Occasional moving about to accomplish tasks or moving from one worksite to another

BENEFITS
Eagle Brook Church's benefit plan is designed to help you stay healthy, feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our full-time employees:

• medical, dental and vision coverage
• health savings account (HSA)
• dependent care FSA
• employer-provided life insurance + additional voluntary life insurance
• accident and critical illness insurance
• employer-provided short-term and long-term disability
• paid family and medical leave (PFML)
• member assistance program (MAP)
• generous paid-time off and holidays
• 403b retirement plan with company contribution
• development dollars for team members to invest in their professional growth
• casual dress and work environment

APPLICANTS WITH DISABILITIES
Eagle Brook Church provides reasonable accommodation for their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with Eagle Brook Church, call or email and let us know the support you need.