Technical Business AnalystLooking for a results-driven technical business analyst with expertise in requirements gathering, process optimization, and end-to-end project delivery. Adept at bridging the gap between business stakeholders and technical teams to implement solutions that improve efficiency, reduce risk, and support strategic goals. Skilled in requirements analysis, stakeholder engagement, process improvement, and project execution to drive operational efficiency and achieve strategic business objectives.Roles and ResponsibilitiesCollaborate with stakeholders to gather and analyze requirements, translating business needs into technical solutionsWork closely with product owners in the business to ensure timely delivery of high-quality solutions within budget and scopeCollaborate collected requirements to IT Enterprise Apps delivery team to communicate the business needs and how the solutionDevelop appropriate technical documentation needed for systems/application development/deployment/supportDrive innovation and technical excellence by researching new tools, technologies, and methodologies to enhance our technical capabilitiesComply with EAA and IT standards, policies, and guidelinesEmbrace and support the EAA mission and perform safe practices in the workplace and aviation environmentBusiness AnalysisElicit, analyze, and document business, functional, and non-functional requirements through interviews, workshops, and process mappingTranslate business needs into clear specifications, user stories, and acceptance criteria for technical teamsEvaluate existing business processes and identify opportunities for optimization, automation, and efficiency improvementsPerform impact analysis and support change management initiativesAct as a liaison between business stakeholders and IT teams to ensure shared understanding and solution alignmentStakeholder & Team CollaborationEngage and manage relationships with business leaders, sponsors, vendors, and cross-functional teamsFacilitate workshops, sprint planning, backlog refinement, and project meetingsSupport decision-making by providing data-driven insights and recommendationsPartner with QA and testing teams to validate solutions meet business requirementsDelivery & Continuous ImprovementSupport solution implementation, user adoption, and post-go-live activitiesMeasure project outcomes against success metrics and business KPIsIdentify lessons learned and contribute to continuous improvement of project and analysis practicesPromote best practices, standards, and methodologies (Agile, Waterfall, Hybrid)Project Management (Highly Recommended But Not Required)Lead small end-to-end project lifecycle activities, including planning, execution, monitoring, controlling, and closureDevelop and maintain project plans, schedules, budgets, resource allocations, and risk registersManage project scope, timelines, dependencies, risks, and issues to ensure successful deliveryFacilitate project governance, status reporting, and executive communicationsEnsure projects are delivered on time, within scope, and aligned with business prioritiesMinimum QualificationsBachelor's degree in computer science or related field1-3 years of technical BA experience working in IT, corporate or similarly structured technical environmentsFamiliarity with ERP systems (NetSuite Cloud), and AMS systems (Aptify) a plusWorking knowledge of project management concepts and practices, Agile/Scrum and Waterfall tools including JIRA CloudEager, independent learner with a proven ability to research the most practical solutions to user problemsExcellent verbal and written communication skillsExcellent interpersonal skills and able to exchange constructive feedback with team membersExcellent organizational skills and attention to detailExperience providing mentorship and technical guidance to IT to support the delivery and maintenance of high?quality corporate systemsPhysical RequirementsTypical office setting. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Preparation for AirVenture or other events may require lifting up to 50 lbs occasionally, standing and walking for extended periods of time while bending, squatting, kneeling, twisting, and push and pull motions.EEO StatementEAA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.