e-COMMERCE/PRIMARY DEPARTMENT LEAD

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

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  Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness

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  Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed

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  Perform responsibilities required of selectors and customer attendants as needed per company guidelines

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  Train all functions and duties of the selector and customer attendant roles

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  Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable

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  Assist with scheduling to meet operational and associates' needs

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  Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants

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  Print and distribute order labels, including orders for perishable departments

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  Troubleshoot e-Commerce equipment and devices

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  Maintain level of supplies needed to perform necessary duties

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  Maintain organization and cleanliness of staging areas and equipment

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  Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager

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  Perform required opening and closing procedures

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  Learn and implement process improvements as directed by division or enterprise e-Commerce team

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  Provide feedback on team members daily performance and annual performance reviews

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  Ability to work cooperatively in high paced and sometimes stressful environment

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  Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

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  Ability to act with honesty and integrity regarding customer and business information

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  Ability to follow directions and seek assistance when necessary to resolve customer and business issues

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  Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

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  Must be able to perform the essential job functions of this position with or without reasonable accommodation

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QUALIFICATIONS MINIMUM

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  Proven supervisory experience

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  Ability to read shelf tags

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  Basic knowledge of computers

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  Excellent oral/written communication skills

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  Basic math skills (i.e., counting, addition, and subtraction)

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  Selfdirected, ability to execute projects with minimal supervision

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DESIRED

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• Any experience in a productionoriented environment or warehouse environment, stocking shelves, or cashier experience
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$27.65 - $27.65 per hour