- Post Falls, ID
- Full-time/Hourly Wage: $19.81 p/h Employment Benefits: Summary: Assist E-Commerce Management in the operations of the E-Commerce Department. Follow specific guidelines and operate with minimal supervision. Managers/Supervisors are vested with the trust of the organization to represent the highest standards of behavior and job performance. As such, Managers/Supervisors are expected to conduct themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. Must pass background check. Education and/or Experience: High school diploma or general education degree (GED). Minimum of six months related experience and/or training. Essential Duties and Responsibilities include the following:
- Must demonstrate willingness and ability to adhere to Goodwill
- Assist customers in a timely and courteous manner. E-Commerce customer inquiries need to be addressed within 24 hours.
- Ensure the quality and quantity of work performed by employees is according to standards.
- Ensure the department and surrounding premises are kept neat, clean, orderly, and free of safety hazards.
- In conjunction with E-Commerce Management, oversee inventory tracking system.
- Ensure safety procedures are understood and followed by all employees.
- Train and evaluate employees in a thorough, organized, and timely manner.
- Ensure proper management of personnel assigned to the E-Commerce
- Maintain all department records.
- Responsible for E-Commerce operation in the absence of E-Commerce
- Interact with customers and ensure excellent customer service.
- Ensure quality control standards meet Goodwill Industries of the
- Maintain production areas to ensure ease of operations.
- Comply with Goodwill's employment practices and EEO guidelines and policies.
- Conduct individual and group training sessions.
- Ensure open communication exists at all levels in the department.
- Communicate software issues immediately to both IT and E-Commerce
- Take corrective action to ensure acceptable employee performance according to policy.
- Comply with cash handling and security policies.
- Maximize financial performance; identify deviation from desired results.
- Develop and implement corrective action plans as needed.
- Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures. Additional Expectations
- Work collaboratively with Workforce and Family Services to provide client services.
- Properly wear and maintain all required Personal Protective
- Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
- Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
- Other related duties as assigned.
E-Commerce Lead in post falls at Unknown Company
This position is listed as full time and onsite.