Summary
Responsible for mainline processing, photography, item lister training, metrics, and quality.
Essential Duties & Responsibilities
- Responsible for items accepted and rejected from various locations using equipment such as carts and totes. Some lifting will be required
- Ensure quality listings of widgets are accepted and posted
- Review the photography photos listed and take any corrective action to ensure quality photography
- Analyze daily listed postings for each lister and take any corrective action in real time.
- Oversee Customer Service Tickets and ensure all employees are answering in an acceptable manner
- Supervise all item listers, ensuring a minimum of 100-120 listing items per lister daily
- Supervise all photographers to ensure a minimum of 100-120 listing items per photographer daily
- Look after items processed, ensuring a minimum of 300-4 applications processed items per processor
- All other duties as assigned.