Dynamics 365 Customer Engagement/ CRM Functional Consultant

Fresh opportunity for a Functional Consultant/ Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

The position offers

• A strong pipeline of Dynamics 365 CE projects, across a range of industry sectors
• A collaborative team environment, and a forward thinking approach to project delivery
• Fully remote working
• Great certified training/ professional development openings

Responsibilities

• Project analysis, requirement gathering and design - conducting client workshop's and developing functional design documentation
• Strong expertise around the sales order process and areas surrounding
• Hands on within the functional configuration and user acceptance testing of newly designed features and development
• Supporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform

Skills & Qualifications

• Experienced in the functional implementation of Dynamics CRM/ D365 CE end to end (from either end customer or partner perspective)
• Strong understanding in one of more core modules, including sales, marketing, customer service, field service
• Full project lifecycle expertise
• Methodical and collaborative approach, with the ability to work effectively within a team or independently
• Strong communication skills, written and verbal, with a confident approach to customer interaction and stakeholder management

This brilliant new role would be a fantastic fit for a partner-based consultant looking for a fresh challenge in a forward thinking environment, or an implementation analyst looking to step into a specialized consulting role - offering full training and development!

For more information, please get in touch!

Michael Radford

R2 Global

Director - MS Dynamics 365 F&O, CE & BC

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