Working remotely in Brazil, the full-time Dutch Customer Service Agent will provide user support through phone, email, and social media, managing customer inquiries and complaints while maintaining high-quality communication during the afternoon shift from 12:00 pm to 21:00 pm. Key responsibilities Handle customer service inquiries via phone, email, and social media to resolve daily incidents Manage incoming calls and chats efficiently to ensure effective communication with clients Provide accurate information and follow up on customer complaints to ensure resolution Required qualifications Previous experience in User Support or Customer Service roles High proficiency in Dutch (oral & written) and fluency in Spanish or English Experience using Zendesk is preferred Must reside in Brazil Strong organizational and time-management skills
Dutch Customer Service Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.