DSP Field Operations Supervisor

DSP Field Operations SupervisorSafe Delivery Logistics is a Delivery Service Partner in Hanover, MD. This is a fast-paced, active job for people who enjoy being on the road and working independently.Job DescriptionWe are seeking a dependable, hands-on Field Operations Supervisor to support daily delivery operations, driver performance, and dispatch execution.Previous Amazon DSP experience is required.This role is ideal for someone who understands the pace and pressure of a DSP environment and can help lead operations in real time while supporting both drivers and dispatch.This is not a desk-only role. We are looking for someone who can lead from the front, problem solve under pressure, support drivers in the field, and help keep operations running smoothly day-to-day.ResponsibilitiesSupport daily dispatch and route executionAssist with driver coaching, accountability, and engagementHelp manage callouts, rescues, and operational escalationsMonitor delivery performance and safety complianceConduct ride-alongs and field support as neededAssist with scheduling, attendance tracking, and operational reportingCommunicate with drivers and leadership throughout the dayStep into operational gaps when necessary to support the teamDeliver routes or assist on-road as needed to support operationsWhat We're Looking ForLeads by exampleEarns respect through action and consistencyCan balance accountability with team supportTakes ownership and helps solve problems without waiting to be askedIs willing to jump in and help wherever neededWants to grow with the company long termQualificationsPrior Amazon DSP experience requiredLeadership or operations experience strongly preferredStrong understanding of dispatch, routing, and delivery operationsStrong communication and problem-solving skillsAbility to stay calm and organized in a fast-paced environmentComfortable working both in the field and behind the scenesMust be reliable, adaptable, and team-orientedMust be willing and able to drive delivery routes as neededValid driver's license requiredWeekend availability requiredAdditional InformationStarting at $23.00/hourPerformance-based incentive opportunitiesGrowth opportunities as the company scalesOpportunity to develop into higher operational leadership roles over timeTo apply, please send your resume and a brief summary of your Amazon DSP and leadership experience.