Drybar Nashville - Receptionist / Sales Associate / Customer Service Representative

Sales Associate / Customer Service RepresentativeAt Drybar Nashville, we specialize in one thing and do it better than anyone else: blowouts. Our philosophy is simple—No cuts. No color.

Just blowouts. We're looking for friendly, enthusiastic Sales Associates who are passionate about customer service and thrive in a fast-paced, team-oriented environment.As a Bartender at Drybar Nashville, you're the face of the client experience—from check-in to check-out. You ensure smooth shop flow, follow Bartender Non-Negotiables, and support daily operations and sales.

You play a critical role in delivering exceptional service and maintaining a fun, efficient, and professional atmosphere.WE ARE LOOKING FOR THESE HOURS TO BE FILLED!-THURSDAYS- 12:00 pm-8:00 pm-FRIDAYS- 6:45 am-2:00 pm & 12:00 pm-8:00 pm-SUNDAYS- 9:45 am-6:45 pmWhy You'll Love Working at Drybar:Competitive pay – Start at $15-$17 per hour based on experienceLucrative commissions – 10% on product salesPaid time off – Vacation and sick time (Full Time Employees only)Free Blowouts Sunday- ThursdayBonus incentives - $5–$10 for each membership soldEmployee discounts on all retail productsFlexible schedulingGrowth opportunities – Clear career path and ongoing professional developmentFun, positive work cultureKey ResponsibilitiesClient Experience & Front Desk Operations Greet and check in/out clients using BookerManage client profiles and troubleshoot scheduling or POS issuesHandle payments, tips, and commissions with integrityAnswer phones and voicemails promptlyReview client notes to ensure personalized serviceShop Flow & Team Support Pair clients with stylists and manage break schedules when neededSupport shop management in maintaining smooth daily operationsServe complimentary beverages and engage clients to create a bar-like vibeMaintain clear communication with team and leadershipSales & Product Knowledge Recommend and sell products, tools, and membershipsRestock and maintain retail displaysSupport merchandising and inventory tasksCleanliness & Standards Maintain shop cleanliness and complete assigned side workFollow all opening, closing, and shift dutiesTraining & Culture Help onboard and train new BartendersContribute to a positive, team-first cultureAttend mandatory meetings and uphold Drybar's 10 Core ValuesWhat We're Looking For:1+ years of customer service experience in a fast-paced environment (e.g., retail, front desk, hospitality, or salon/spa)Experience with point-of-sale (POS) systems preferredHigh school diploma or equivalentAbility to multi-task, problem-solve, and maintain composure under pressureMust be able to stand/walk for 6–8 hours per shiftA strong track record of delivering exceptional customer experiencesTechnically savvy and comfortable with front desk operationsProfessional, friendly, and team-oriented demeanorLegal Disclaimer©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.

All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is a registered trademark owned by Helen of Troy Limited and used by DBF under license.