We are currently looking for a Part Time 38 Drop Team Member to join our WinStar Drop Team Unit 3 team located at the WinStar World Casino and Resort working 10:00PM-7:30AM - Su Mo Tu Sa.
Summary:
Collects and transfers all monies from gaming machines, chips and monies from all table games, all blackjack, electronic gaming, and cash cage tips to soft count room. Also, services all drops and fills of all kiosk machines and all electronic gaming, table games, and all emergency drops.
Responsibilities:
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
* Communicates via radio per division and position protocols
* Cleans assigned area
- Cleans and sweeps floors
- Cleans and sanitizes bathrooms
- May empty ash trays
- Disposes of trash
- May clean exterior areas such as parking lots and sidewalks
- Aligns seats close to machines in gaming areas
* Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area
* May pull and replace canisters from the gaming machines
* Performs all other duties as assigned
Competencies:
Essential:
* Ability to follow directions and work collaboratively with others. (i.e. teachers, students, staff, etc.)
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Must be able to work quickly, efficiently and accurately
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Experience:
Essential:
* No prior experience required
Education:
Essential:
* High School, GED or Equivalent
Credentials:
Essential:
* Pass gaming background check
* Gaming license or permit as required by assigned position
Working Conditions:
Essential:
* Casino
* May work where cigarette smoking occurs
* Bright and Flashing lights
* Noisy
* Fast-paced environment
* High traffic area where people may congregate
* Be aware of surroundings
* Must be able to work in close proximity to others
* Communicate effectively to watch for potential hazards
* Use of PPE is encouraged with the support of the facility and/or department
* Use computer up to 25% of shift
* Work is physically demanding
* Frequently bend, kneel, stoop, push, reach
* Constantly lift and or carry up to 10 lbs
* Frequently lift and or carry up to 25 lbs
* Sometimes lift and or carry up to 50 lbs
* Push/pull heavy carts or equipment of one or more types
* Standing up to 100% of shift
* Walking up to 100% of shift
* Manual dexterity
* Hand-eye coordination, reach and grasp
* Listening and hearing ability
* Visual acuity for detail, distance, color, depth perception
* May work evenings, weekends or holidays
* Pass pre-employment drug test
* Repetitive motions
* Team-oriented
Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
*To enhance the overall quality of life of the Chickasaw people.
Vision:
*To be a nation of successful and united people with a strong cultural identity.
Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork