Description
Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the content's currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.
Job Responsibilities:
• Protect and safeguard the company assets.
• Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.
• Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.
• General maintenance /operating knowledge of all soft count equipment.
• With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slot drop boxes to the cart to be taken and secured in the Soft Count Room.
• Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.
• Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets.
• Maintain and ensure legible accurate soft count documents.
• Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.
• Maintain a clean and safe working environment.
• Complete all other duties as tasked.
• Maintain confidentiality all times.
Requirements
Minimum Qualifications:
• High School Diploma or equivalent.
• Minimum of 18 years of age.
• Strong customer service experience with direct guest interface.
• Some computer experience preferred.
• Prior money handling experience preferred and basic math skills a must.
• Must be able to stand for long periods of time.
• Must be physically able to kneel or bend, lift 50 pounds.
• Must be dependable, organized, detail orientated, and accurate.
• Present a clean, neat, and professional image.
• Must be able to work a flexible schedule if needed.
• Must complete Title "31" training.
• Must obtain a key gaming license.
Basic purpose or function: Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the content's currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.
Job Responsibilities:
• Protect and safeguard the company assets.
• Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.
• Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.
• General maintenance /operating knowledge of all soft count equipment.
• With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slot drop boxes to the cart to be taken and secured in the Soft Count Room.
• Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.
• Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets.
• Maintain and ensure legible accurate soft count documents.
• Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.
• Maintain a clean and safe working environment.
• Complete all other duties as tasked.
• Maintain confidentiality all times.
Requirements
Minimum Qualifications:
• High School Diploma or equivalent.
• Minimum of 18 years of age.
• Strong customer service experience with direct guest interface.
• Some computer experience preferred.
• Prior money handling experience preferred and basic math skills a must.
• Must be able to stand for long periods of time.
• Must be physically able to kneel or bend, lift 50 pounds.
• Must be dependable, organized, detail orientated, and accurate.
• Present a clean, neat, and professional image.
• Must be able to work a flexible schedule if needed.
• Must complete Title "31" training.
• Must obtain a key gaming license.