Drop-In Center Specialist

Overview

ORGANIZATION: Milestone Centers Inc.

DEPARTMENT: Chain of Hope

POSITION: Drop-In Center Specialist

STATUS: Full Time; 37.5 hours / week

SCHEDULE: 9:00 AM to 5:00 PM; Monday through Friday

LOCATION: Wilkinsburg

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania.

Responsibilities

Responsible for providing support to management, peers and participants of a Behavioral Health Drop-In support center.

• Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity and compassion.
• Serve as the primary point person of contact for drop-in callers, participants, visitors, and guests including, but not limited to, collecting attendance and identifying resource needs.
• Be supportive of volunteer initiatives assigned by supervisor.
• Responsible for assisting with food bank orders-pick-up and distribution (as needed)
• Responsible for supporting peer-related conflict resolution and for reporting crisis or conflict situations to the Assistant Director of Empowerment Programs.
• Responsible for promoting peer support, self-help and empowerment.
• Responsible for assisting with participant groups and conducting participant surveys.
• Responsible to do clerical work as needed.
• Other duties as assigned.

CASH INCENTIVES: Employees have the opportunity to earn additional money through various incentive programs:

• $1,000 Employee Referral (for successfully referring someone to full time employment)

Benefits

• Full Time employees enjoy a comprehensive benefits package:
• Health, Dental and Vision Insurances
• $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 16 to 26 Paid Days Off / year
• Wellness Days (2 per year)
• Sick Time
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Optional 401(k) with Employer match

WORK PERKS

• Paid orientation and training
• Free parking (select locations)
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Qualifications

• Preferred High School Graduate and 2 or more years’ experience in social services with a basic understanding of behavioral health issues.
• Valid Pennsylvania driver’s license
• Act 33 and 34 clearances and FBI clearance, if applicable

Minimum Compensation

USD $15.00/Hr.