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Drop Coordination Specialist

workfromhome • Posted 4 days ago
Remote Contract Community and Social Service Occupations

To support Field Services, the full-time Coordinator - Centralized Drop Coordination will manage drop requests and coordinate with multiple contractors to facilitate the provisioning of TDS products and services for residential, commercial, and Multi-Dwelling Unit (MDU) properties, with the option to work remotely across various states. Key responsibilities Handle Engineering Work Orders (EWOs) by generating, updating, and managing order statuses while ensuring timely follow-up on tasks Coordinate with customers and internal teams to enable MDU/commercial addresses and resolve issues related to installations and ongoing work Manage inventory levels for materials used by Field Services, report order statuses, and review contractor invoicing for budget compliance Required qualifications Associates degree (or higher) -OR- 2+ years of professional work experience 6+ months of administrative support experience with internal and external customers or relevant military service Prior telecommunications field or engineering experience is a plus

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