Drone Delivery Local Operations Representative

Drone Delivery Local Operations RepresentativeDrone Delivery Local Operations Representative – 39268 Location: Tulsa, OK (On-Site) Classification: W2 under Staffing Supplier Contract Duration: 6 months Schedule: 40 hrs with two days off. The shift may start at 9am – 5:30 or 10:30am -7pm Pay: $22.10/hour Visa Sponsorship: Not providedRole Overview The Labs Operations D2 contractor will serve as DoorDash's local point of contact for its drone delivery partnership with Manna Drone Delivery in Tulsa, Oklahoma. This role will support the safe, organized, and efficient execution of daily field operations in a fast-moving robotics and automation environment.

The contractor will not operate or fly drones. Instead, they will coordinate on-the-ground activities, receive and manage supplies, report on Manna's operations, distribute marketing materials, support merchant interactions, and provide hands-on feedback to improve the ordering experience, operational processes, and technology. The ideal candidate is reliable, detail-oriented, safety-minded, and comfortable working outdoors, traveling to merchant locations, documenting observations, and adapting as the program evolves.

This position requires a reliable personal vehicle for transporting food orders and traveling between merchant locations and the drone site as needed.Key ResponsibilitiesAct as DoorDash's primary local liaison with Manna's on-site team in TulsaSupport smooth day-to-day coordination between DoorDash, Manna, merchants, and other local partnersReport weekly on Manna's operations, including expansions, operational changes, and other partnership updatesServe as the local point of contact for receiving DoorDash-related suppliesCoordinate the handoff, organization, or storage of supplies as neededPrint and deliver marketing and promotional materials to Manna for in-market useRepresent DoorDash professionally when interacting with merchants, community members, and partner teamsField Operations and TestingPick up food orders from assigned merchants and transport them to the drone site using a personal vehicleOccasionally shadow runners during trips to merchant locationsObserve field operations and identify potential process improvementsPlace test orders through the DoorDash appDocument changes, glitches, unusual activity, or other issues encountered during the ordering processProvide clear feedback on the customer and merchant experienceSupport operational testing and quality-control activities in a live environmentIdentify issues and communicate observations to Manna's team, DoorDash operators, and cross-functional partnersOperational ExcellenceFollow all safety protocols, site procedures, and operational guidelinesMaintain an organized and efficient workflow to keep daily activities on scheduleReceive, organize, and manage operational materials accuratelyDocument observations through weekly reports, process notes, and test-order feedbackStay flexible and proactive as processes, technology, and operating procedures changeDemonstrate consistent punctuality, accountability, and attention to detailTeam Collaboration and CommunicationWork closely with DoorDash and Manna teammates in a collaborative field environmentCommunicate operational updates, issues, and observations clearly and promptlyHelp reinforce a culture of trust, reliability, safety, and accountabilityCoordinate activities across distributed teams and local stakeholdersShare insights that support continuous improvement of the drone delivery programRequired QualificationsReliable personal vehicle and valid driver's licenseBased in or near Tulsa, Oklahoma, with flexibility to work on-site as neededAbility to travel between merchant locations and the drone siteComfort working outdoors and remaining on your feet for extended periodsStrong attention to detail and ability to document observations clearlyAbility to prepare weekly reports, process notes, and test-order feedbackDependable, punctual, and safety-first work ethicStrong communication and professional interpersonal skillsAbility to interact effectively with merchants, teammates, community members, and the publicPositive attitude, willingness to learn, and adaptability in an emerging operationAbility to work independently while maintaining consistent communication with DoorDash and Manna teamsPreferred SkillsField operations or site-operations experienceLogistics, delivery, transportation, or last-mile operations experienceQuality assurance, process testing, or customer-experience testingExperience documenting operational issues and process-improvement opportunitiesExperience working with robotics, automation, drones, or emerging technologiesMerchant, retail, hospitality, or community-facing experienceStrong observational, reporting, and problem-solving skillsInterest in autonomous delivery and future-facing logistics solutionsWhat You'll LearnHow autonomous drone systems operate within last-mile deliveryHow to coordinate cross-functional communication in a live operational environmentThe operational realities of scaling an emerging logistics servicePractical skills in site operations, quality control, and continuous improvementHow field observations and customer feedback can inform process and technology improvements