Donor Relations Coordinator

Donor Relations Coordinator (Temporary / Consulting Role)

New York, NY (Downtown Manhattan, NYC)

Hybrid - In Office, 2 Days a Week - 3 Days a Week "Work From Home"

Our client, a leading national nonprofit organization, is seeking a Donor Relations Coordinator to support its donor services, sustainer program, and securities teams.

This is a great opportunity for someone with strong customer service, donor relations, administrative, and database experience who enjoys working in a mission-driven environment.

In this role, you will help manage donor inquiries via phone, email, mail, voicemail, and internal ticketing systems, while ensuring donor records are accurately updated and maintained. You will also assist with processing donations, refunds, duplicate gift acknowledgments, donor preference updates, stock / IRA / donor-advised fund inquiries, and other donor services-related projects.

The ideal candidate will have:

• Strong customer service and communication skills
• Experience handling sensitive information with discretion
• Strong Excel and Google Suite skills
• Database experience, with Salesforce and / or EveryAction strongly preferred, but not required
• A proactive, professional, and team-oriented approach
• The ability to multitask, learn quickly, and manage a variety of donor inquiries with care and professionalism

This is an excellent opportunity to join a highly respected national nonprofit organization with a collaborative, mission-driven team environment.