Results-driven and customer-focused, the full-time remote Donor Outreach Supervisor will supervise and coordinate daily Donor Outreach activities, ensuring the achievement of goals while overseeing a Customer Service team dedicated to inspiring donors to schedule their next donation appointment. Key responsibilities Ensure the delivery of quality customer service to all customers Hire, supervise, train, and evaluate the performance of assigned personnel Develop daily call plans that strategically focus on Donor Outreach efforts Required qualifications High school diploma or GED Two years of related call center experience, including one year of supervisory experience Knowledge of telemarketing techniques required Knowledge of blood banking telemarketing techniques preferred
Donor Outreach Supervisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.