Dedicated to making a positive difference, the full-time Donor Outreach Coordinator will engage with current, previous, and potential donors to schedule blood donations at local drives while providing exceptional customer service in a remote work environment. Key responsibilities Enhance the donor experience by providing quality customer service and inspiring donors to realize their potential Collaborate within a supportive team atmosphere to contribute to a positive work environment and achieve goals Retain donors by scheduling donation appointments and addressing customer service concerns effectively Required qualifications High School Diploma or GED required One year of customer service experience preferred Call center experience preferred