Donor Center Operations Leader

• Responsible for all aspects of the donor center when the Center Manager is not present
• Collaborates with Training and Quality staff to ensure that training and quality goals are met
• Coaches and leads through effective feedback to employees through the Operations Supervisor(s)
• Monitors and evaluates operations
• Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements
• Makes critical decisions for the modifications of action plans
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records
• Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance
• Directs and supervises employees, including creating and managing work schedules
• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises
• Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order
• Responsible for freezer management, including overseeing plasma shipments and equipment failures
• Required to answer all freezer alarms and deal with them appropriately
• Develops and implements active donor recruitment advertising campaigns to improve production levels
• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP)
• Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards

Requirements

• Typically requires 3+ years of related experience in clinical or general business experience
• Supervisory experience preferred
• Experience in a medical and/or cGMP regulated environment preferred
• Experience with plasma or whole blood preferred
• Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field

Core Competencies

Demonstrates strong leadership and supervisory skills in a clinical or cGMP regulated environment, with a focus on operational efficiency, personnel management, and compliance with regulatory standards.

Highest-signal resume keywords

• Supervisory Experience
• CGMP Compliance
• Personnel Management
• Budget Preparation
• Plasma Collection

ATS Optimization Keywords

Hard Skills

• Operations Management
• Personnel Functions
• Action Plan Development
• Quality Assurance
• Regulatory Compliance
• Freezer Management
• Donor Recruitment
• Production Standards
• Training and Development
• Performance Monitoring

Soft Skills

• Coaching
• Effective Feedback
• Collaboration
• Decision-Making
• Delegation

Industry Keywords

• FDA Regulations
• OSHA Standards
• CLIA Compliance
• CGMP
• Clinical Laboratory
• Medical Environment
• Plasma Management
• Production Targets
• Quality Goals
• Personnel Records