Donation Processing AssociateLocation: Waukesha, WIPay: $12.50 per hourJob Type: Part-timeSchedule: 25 hours per week, including evenings, weekends, and holidays as scheduledBenefits:Insurance & Financial Benefits· 403(b) retirement savings plan (immediate eligibility)· Voluntary life insurance options availablePaid Time Off (Pro-rated for part-time)· Vacation days (accrual begins after first month, eligible after 90 days)· Sick days with discretionary days· Paid holidays (immediate eligibility)About the RoleAt The Salvation Army, your work helps turn donations into funding for programs that support people in our community. We are looking for a dependable and customer-focused Donation Attendant / Production Support Associate to provide excellent service to donors, manage incoming donations, and support daily production operations.What You'll DoGreet donors warmly and offer assistance in a friendly, professional mannerReceive and track donated goods in accordance with center policiesProvide donation receipts and collect donor information as requiredMaintain a clean, safe, and organized donation areaSafeguard all donated materials and assigned equipmentCommunicate donation guidelines and courteously decline unacceptable itemsAssist with sorting, loading, and unloading donations and Salvation Army trucksSupport production processes, including sorting and organizing merchandiseReport any incidents, safety concerns, or damages promptlyMaintain a neat, professional appearance in compliance with dress codeAssist at other store locations or support additional duties as neededWorking ConditionsWork takes place in a store and donation area environment with exposure to outdoor weather, dust, and temperature changes.
The role may require standing for extended periods and frequent physical activity. Occasional travel to nearby locations for training or coverage may be required.Training ProvidedPaid training on store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join UsMission-driven work that supports programs in your communityOn-the-job training and development opportunitiesSupportive, team-oriented environmentEmployee Assistance Program and additional benefitsRequiredHigh school diploma (or currently pursuing)Reliable attendance and punctualityStrong customer service and communication skillsAbility to follow instructions and work both independently and as part of a teamBasic math and computer skillsAbility to stand, walk, bend, and move throughout the shiftAbility to lift up to 50 pounds regularly and up to 100 pounds occasionallyAbility to work a flexible schedule, including evenings, weekends, and holidaysPreferredPrevious retail, donation center, or warehouse experienceExperience working in a fast-paced or production-based environmentThe Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.