Document Control Assistant

Document Control AssistantWe are seeking a detail-oriented Document Control Assistant to support our Service Contract Administration team. The ideal candidate will handle all aspects of service contract documentation, process invoices, and ensure contract renewals and compliance. This role is integral to maintaining strong customer relationships, contract accuracy, and efficient business operations within Radiometer systems.Key Responsibilities:Manage and process all POC IT annual service agreements, including timely invoicing and price validation against purchase ordersFile and maintain documentation for contracts and invoicesSupport monthly invoice processing to help achieve monthly revenue targetsEngage customers to discuss upcoming contract renewals, answer questions, and support the renewal processUtilize CRM to manage customer data, update work orders, and implement necessary changesCollaborate with sales and IT teams to identify revenue opportunities and process purchase ordersRenew service contracts and invoice customers as requiredSupport efficient transfer of billable service calls for prompt customer invoicingIdentify opportunities to combine open work orders, enhancing operational efficiencyEnsure full compliance with company policies and regulatory requirementsRequirements:Education/Experience: Associate's Degree (or equivalent) with at least 2 years of relevant experienceOR Bachelor's Degree or relevant experience in billing, invoicing, or contract auditsSkills: Excellent written and verbal communicationStrong organizational skills and a sense of urgencyFamiliarity with Windows, Microsoft Office Suite; experience with Microsoft Dynamics, Microsoft 365, and Axapta is preferredFrench language skills are a plus, but not requiredSchedule: Ability to work a fixed 9-hour shift within the 5:00am - 7:00pm windowPersonal Attributes: Team leadership capabilitiesHigh level of time management and accountabilityDemonstrated professionalism and adaptability