Docket Specialist (Domestic Violence) - Lee County

Docket SpecialistWHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT?Great working environmentGrowth and Development OpportunitiesCompetitive Benefits PackagePaid Time Off (Vacation and Sick)Public Service Loan Forgiveness Qualifying EmployerTuition AssistancePaid HolidaysRetirement Plan Options457 Deferred Compensation PlansSUMMARYThe Docket Specialist is a professional and highly responsible position providing case-flow management and docket support to the Domestic Violence Case Management Team and the overall operations of the Domestic Violence Unit.

Responsibilities include monitoring, reconciling, preparing, and disseminating court dockets; preparing, managing and maintaining court case files; docketing and disseminating court filings; verifying and researching case information; scheduling hearings and processing court orders; and performing related clerical and administrative duties. The position may be required to attend court and assist with court-related case flow and docket responsibilities.The Docket Specialist exercises initiative, sound judgment, and discretion while reviewing documents for completeness and accuracy, performing detailed data entry, and managing multiple tasks and changing priorities in a high-volume environment. The position requires strong organizational and time-management skills, adaptability, professionalism, and the ability to handle confidential and sensitive information. The Docket Specialist maintains effective working relationships with judges, court personnel, attorneys, professionals, and the public, and performs reception and general office duties as assigned. The position serves a central role in supporting the Case Management Team and the overall operations of the Domestic Violence Unit and requires a strong commitment to teamwork, collaboration, and shared team responsibilities. The position reports directly to the Program Coordinator of the Domestic Violence Unit.Primary responsibilities of a Docket Specialist include the following: (1) Docket Management; (2) Court Case File Management and Maintenance; (3) Court Order Docketing; (4) Court Filing Processing; (5) Risk Protection Order Intakes; (6) Schedule and Reschedule Court Hearings; (7) Reception support; and (8) Perform other intake, court related and administrative duties as assigned.ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.Docket Management Maintain and monitor calendaring computer programsReconcile scheduling information between computer programsResearch and verify case information populated on docketsPrepare and disseminate injunction for protection docketsArrange for court interpreters and any other court accommodation neededPrepare and disseminate amended dockets when necessaryCourt Case File Management and Maintenance Locate or create case file folders for cases scheduled for courtResearch and verify case information for the preparation of Case Summary Sheets to be used in courtPrepare and print Return of Service Forms for case files scheduled for courtFile court file folders and case documents in accordance with established procedureMaintain court folder file drawersCourt Order Docketing Monitor e-service emails, review all issued court orders for accuracy and completenessDocket all orders issued into the IJIS systemPrint orders designated for mail and place in appropriate basketCourt Filing Processing Monitor and review all court filings sent to the DV Follow-up QueueMonitor and review the Odyssey Filing report to ensure all required filings are accounted forDesignate filings for data entry and for dissemination to case managersComplete necessary data entryPrint and disseminate necessary filings to appropriate Division basketRisk Protection Order Intakes Review case filingsResearch and verify case informationSchedule hearing timeCreate case record in IJISPrepare and send proposed orders for review and signatureSchedule and Reschedule Court Hearings Research and verify case informationSchedule hearing timePrepare and send proposed orders for review and signatureReception Support Answer the main telephone and respond to emails and assist a high volume of public and professional inquiries about injunctions for protection, the court process, and case information.Assist litigants and walk-ins in a neutral and discrete manner.Schedule, manage, and maintain the intake appointment calendar.Prepare and disseminate mail.Report matters to DCF as directed by the JudiciaryPerform other intake, court related and administrative duties as assignedQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge of:Court forms and legal terminologyDifferentiated case management principlesDomestic Violence court practicesDomestic Violence Statutes and Supreme Court formsCourtroom etiquette and proceduresComputer applications, included but not limited to Odyssey, JADD, MS Office applicationsBasic structure of the Courts SystemStandard office proceduresAbility to:Perform multiple tasks successfully in a fast-paced environment with limited supervisionAnticipate needs and prioritize tasksProvide strong organization and time management skillsMaintain a high level of confidentialityBuild relationships across program functionsWork independently and within a teamDemonstrate strong interpersonal and verbal communication skillsEffectively communicate in writingOrganize routine workflow and set prioritiesCommunicate thoughts and ideas effectively and clearlyAdapt behavior or work methods in response to new information, changing conditions, or unexpected obstaclesEffectively interpret general policy, criteria and procedures for specific situationsExhibit sound judgment, work well under pressure and meet established timelines and goalsResearch and schedule Domestic Violence court casesProvide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the JudiciaryMaintain consistent and regular attendance, which is requiredType 40 correct words per minute (cwpm)Work the required hours from 8:30 AM to 5 PM Monday through FridayEDUCATION and/or EXPERIENCEGraduation from a high school or an equivalentFour years of paraprofessional experience in a court system or related field.Relevant education from an accredited college or university in a related field such as Psychology, Sociology, Criminal Justice or Law may be substituted on a year-for-year basis for experience.CERTIFICATES, LICENSES, REGISTRATIONS NoneSUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.