Division of Licensing and Background Checks Director

FT / PT Status – Full Time Salary – $53.23 Hourly Wage

Remote Work / In-Office – On Site / In Office

Recruiter – Josh Stover | |

Application Deadline – 8/27/2026

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

• Answering and directing incoming phone calls
• Sort and identify incoming payments
• Data Entry
• Case initiation

Qualifications

Minimum or "day-one" qualifications:

• Basic computer skills
• Familiarity with general office equipment
• Ability to organize tasks and follow instructions
• Ability to manage multiple tasks and deadlines

Preferred Or Trainable/on-the-job Qualifications

• Basic Excel knowledge
• Familiarity with general office equipment
• Experience working in an office setting
• Experience answering phone calls and emails
• Ability to work within a team and solve problems
• Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism.

About The Role

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The primary mission of Utah Office of Recovery Services is to promote responsibility. We help ensure that parents are financially responsible for their children by providing child support services and support for children in care. For more information, click here!

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact .

Supplemental Information

• Only individuals invited to interview will be notified.
• All applications must be submitted online. Resumes emailed or faxed will not be accepted as an application.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.