District Support Manager Pharmacy Operations NonRPh

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Medical insurance
• Vision insurance
• PTO
• Travel stipend

Overview

The Operations Manager ensures daily pharmacy operational functions across multiple locations, ensuring efficient workflows, accurate reporting, compliance, and smooth coordination between internal teams, vendors, and pharmacy partners to deliver revenue and profitability targets.

Responsibilities

• Deliver yearly targets for revenue and profitability of the assigned area and lead implementation of special projects.
• Ensure seamless operation of multiple pharmacy locations.
• Ensure operations follow all government regulations and that all licenses and permits are up to date.
• Ensure pharmacies comply with HIPAA destruction processes and required vendor services.
• Maintain logs and documentation required for compliance and internal reviews (e.g., temperature logs, recalls, invoices).
• Ensure all Azend policies and procedures are followed.
• Deliver agreed operational KPIs to increase sales and profitability.
• Serve as a point of contact between Azend and pharmacies for vendor support to ensure smooth operations.
• Support the setup, troubleshooting, and maintenance of systems.
• Assist with transitions and upgrades.
• Support Finance with cash management reporting processes.
• Work closely with HR, onboarding and Finance teams to support pharmacy operation.
• Communicate updates, issues, and progress clearly across departments and pharmacy locations.
• Identify inefficiencies to enhance workflow, reporting, and operational systems.
• Assist with standardizing daily processes across pharmacies.
• Collect insights from pharmacies and vendors to help implement new initiatives.
• Implement special projects.
• Conduct field ride and in-person meetings (mandatory).
• Travel throughout designated territory (Greater NYC and New York State).

Skills & Qualifications

• Strong communication skills.
• Ability to manage multiple tasks across different locations.
• Comfortable with software systems, dashboards, and basic data analysis.
• Detail-oriented with strong organizational skills.
• Problem-solving mindset and willingness to learn new systems.

Compensation

• Salary: $65,000 per year.
• Bonus based on performance.
• Vehicle travel/gas reimbursement.
• Biweekly pay cycle.

Location

Base of Operations: Downtown Pharmacy, 165 William St., New York, NY 10038. Territory Coverage: Greater New York and NYC Area.