- Multi-unit Leader responsible for selection and supervision of multiple store managers across a district
- Communicates performance expectations and monitors progress and learning of team members
- Provides leadership, guidance, and coaching for all team members
- Conducts regular site visits to monitor operations and ensure consistency with Company values
- Creates and implements action plans to develop or recruit talent
- Ensures accuracy of employee data in system records
- Ensures all team members complete the required training and education
- Support strategic growth objectives through recruitment and retention of a productive team
- Promotes corporate expectations for brand, culture, and performance
- Monitors and validates understanding and application of procedures against brand image
Requirements
- Must have a valid Driver’s License and proof of insurability
- At least 5 years relevant experience
- Multi-site business operations experience
- Recent 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading department including hiring, developing, motivating, and directing people as they work
- Ability to lead others to implement strategies and processes to accomplish business results
- Demonstrated enthusiasm and commitment to change processes
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Computer literate with advanced proficiency in MS Office and other related business, technology, and communication tools
- Advanced presentation skills to train, develop and engage direct reports in-person as well as virtually.
- Strong problem solving and conflict management skills to support internal and external customers.
- Flexibility, on call 24 hours a day, seven days a week
Core Competencies
Demonstrates strong leadership and management capabilities in multi-site operations, focusing on team development, performance monitoring, and strategic growth. Proficient in interpreting operational and financial reports to drive improvement and ensure alignment with corporate values.
Highest-signal resume keywords
- Multi-Site Business Operations Experience
- Team Leadership and Development
- Advanced Proficiency in MS Office
- Problem Solving and Conflict Management
- Operational and Financial Report Interpretation
ATS Optimization Keywords
Hard Skills
- Team Management
- Performance Monitoring
- Action Plan Implementation
- Data Accuracy Management
- Training and Education Compliance
Soft Skills
- Leadership
- Coaching
- Communication
- Flexibility
- Enthusiasm for Change
Certifications & Qualifications
- Valid Driver’s License
Industry Keywords
- Multi-Unit Leadership
- Recruitment and Retention
- Brand Performance
- Operational Consistency
- Site Visits
Tools & Technologies
- MS Office
- Business Communication Tools