District Merchandising Manager

2020 Companies is now hiring for a remote District Manager of Field Merchandising and Installation
Salary

: $48, 000 annually + annual bonus, paid quarterly
The District Manager of Field Merchandising/Installation is responsible for leading and developing a team of Field Merchandising/Installation Representatives (FMIRs) within an assigned geographic territory. This role is accountable for driving operational excellence, ensuring successful execution of client merchandising programs, maintaining high levels of customer satisfaction, and fostering a culture of accountability, engagement, and continuous improvement.
The District Manager serves as the primary field leader for their territory by coaching, mentoring, and supporting field representatives while ensuring execution aligns with client expectations, company standards, and operational KPIs. This position partners closely with the National Field Leader to execute strategic initiatives, improve operational efficiencies, optimize workforce planning, and develop a high-performing field organization.
Total Target Compensation: $48,000
~ Work remotely, from home
~ Health/Dental/Vision benefits
~Paid Holidays
~ Partial Mobile Reimbursement
~ Scholarship opportunities for employees and direct family members
~ Employee Assistance Program
~ 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Leadership & Team Management
Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives
Foster a culture of accountability, teamwork, professionalism, and continuous improvement
Recruit, interview, hire, onboard, and retain top field talent
Administer performance counseling, corrective action, recognition, and terminations in accordance with company policies
Lead team meetings, conference calls, and training sessions
Serve as the primary escalation point for field representatives within the assigned district
Ensure all client work is completed accurately, on time, and within established service level agreements
Monitor daily execution to ensure all scheduled work is accepted, completed, and documented appropriately
Partner with field representatives to optimize travel routes and maximize productivity
Monitor payroll, timecards, mileage, expenses, and travel compliance
Assist with field coverage by completing store visits or merchandising projects when business needs require
Client Execution & Merchandising
Ensure consistent execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services
Conduct field audits to verify execution quality and compliance with client directives
Ensure representatives accurately complete surveys, photographs, reporting, and required documentation using company systems
Monitor quality metrics and proactively resolve execution issues before client escalation
Partner with retailers and store leadership to maintain strong working relationships
Performance Management
Establish clear expectations and performance goals for all field representatives
Monitor productivity, utilization, quality scores, completion rates, attendance, communication, and client satisfaction
Ensure adherence to company policies, client requirements, safety standards, and operational procedures
Training & Development
Deliver onboarding and ongoing training for new and existing field representatives
Coach representatives on merchandising best practices, installation techniques, technology platforms, client expectations, and communication standards
Ensure completion of all required certifications and training programs
Identify individual development opportunities and create coaching plans that improve performance and career growth
Partner with the National Field Leader to execute company initiatives and operational priorities
Provide feedback on field processes, technology, staffing models, and operational improvements
Support implementation of new clients, programs, systems, and field processes
Participate in business planning, forecasting, workforce planning, and territory optimization
Recommend improvements that increase efficiency, reduce costs, and improve customer satisfaction
Maintain consistent communication with field representatives, internal departments, clients, and retail partners
Provide timely updates regarding field performance, staffing challenges, escalations, and operational risks
Collaborate cross-functionally with Recruiting, Operations, Training, Payroll, Human Resources, Client Services, and Leadership teams
Deliver business updates, district summaries, and performance reporting to the National Field Leader
Customer & Client Satisfaction
Resolve customer, retailer, and client concerns quickly and professionally
Ensure field execution consistently meets or exceeds client expectations
Promote a customer-first culture throughout the district
Performance Measurements:
Completion of scheduled field visits within client timelines
Field representative productivity and utilization
Quality audit scores and compliance metrics
Completion of training and certification requirements
Route optimization and travel efficiency
Ability to address accountability and performance issues as well as recognition
Field team management of HR concerns, Hiring, terminations, etc
Bachelors degree preferred; 5–7 years of retail merchandising, field operations, or multi-unit leadership experience
~1-2+ years of direct people leadership experience managing remote field teams
~ Experience hiring, coaching, developing, and managing employee performance
~ Experience supporting multiple retail locations and large geographic territories
~ Experience with merchandising, planograms, fixture installations, and retail execution preferred

Strong leadership, coaching, and team development skills
Strong organizational and time management abilities
Ability to analyze performance data and make data-driven decisions
Proficiency with Microsoft Office, reporting tools, and mobile technology
Experience using workforce management, scheduling, payroll, and field execution platforms preferred
Ability to prioritize multiple projects and adapt to changing business needs
Demonstrates professionalism, integrity, accountability, and sound business judgment
Travel Requirements
Ability to travel throughout assigned territory up to 25% of the time
Overnight travel may be required
Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require
Scheduled Monday – Friday 8:30 am - 5:30 pm - less 1hr break
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.