Core Responsibilities and Duties
- Plan with local management to have appropriate workforce levels at each location, including delivery teams, warehouse, and office
- Compliance – ensure compliance with policy and procedures, customer SOP’s and internal processes
- Goals – Achieve financial goals, maintain Customer Key Performance Indicators (KPI’s) to meet or exceed goals
- Work with assigned locations to ensure they are aware and understand their goals and help guide them to achieve each goal
- Customer Reporting – Make sure all locations maintain and display KPI reports
- Customer Relations – Develop relationships with local management, Client field personnel, and key Customer individuals
- Start-up Responsibilities – Assist as needed and assigned on a “New Location” start-up
- Ensure staff is properly trained to perform daily assigned tasks, processes and procedures
- Audit KPI’s and monitor performance as needed
- Make sure all locations maintain a safe, clean, and organized work environment
- Ensure all inventory responsibilities are done timely and accurately as required
- Cover Management vacations at each location as necessary
- Facility Management – assist with local management as needed with managing maintenance and other expenses
- Travel as required to ensure location meets performance standards and P&L numbers
- Other duties as assigned
Qualifications
- High school diploma or GED required, college degree in business or equivalent work experience preferred
- Must have at least 3 years management experience in a related field
- Experience working with a 3PL Company in a home delivery environment a plus
- Strong working knowledge of Microsoft office products; Excel, Word and PowerPoint
- Must possess excellent verbal, written, communication skills
- Be able to multi-task in a fast-paced work environment
- Travel as necessary
- Working knowledge of company policies, practices and customer related matters as well home appliance knowledge is helpful
Skills
- Able to articulate a high desire of achievement
- Self-motivated and willingness to stretch personal goals
- Strong verbal and written communication skills
Salary: Up to $91,900/year + Bonus Potential
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit .
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