As a District Manager , you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi‑unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage , established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self‑storage industry!
Responsibilities
Lead an Engaged Team
Recruit, motivate and retain a dedicated team of customer‑facing hourly front‑line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence
Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
Conduct monthly property audits and ensure operational standards and safety compliance are met
Deliver Outstanding Customer Service
Provide a welcoming and well‑maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business
Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district
Communicate effectively with customers, colleagues and team‑members
Compensation
Annual Compensation Pay Range: $93,000 – $109,000
Benefits
$109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units
Second year bonus potential increase to $20,000 performance‑based bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans – we want you to succeed
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications
Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities
Demonstrated leadership in building, developing and retaining high‑performing teams of non‑exempt employees in a retail, service, hospitality or related industry
Proven track record of top‑tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time‑management skills
Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelor's Degree preferred
Weekend availability by telephone
6 work weekends (Saturday or Sunday, not both) per year required during peak season
Occasional travel required to other markets for support
Additional Information
All your information will be kept confidential according to EEO guidelines
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance