Responsibilities
- Multi-unit Leader responsible for the selection and direct supervision of multiple store managers
- Communicates performance expectations and ensures team understanding of impact on company success
- Monitors progress and evaluates performance against standards
- Provides leadership, guidance and coaching for team members
- Conducts regular site visits to monitor operations and ensure consistency with Company values
- Creates and implements action plans to develop or recruit talent
- Ensures a compelling onboarding experience for all team members
- Assures compliance with all regulatory and company requirements and standards
- Builds mutual trust and fosters collaboration among business peers and partners
Requirements
- Bachelor’s Degree required or comparable job experience
- Must have a valid Driver’s License and proof of insurability
- Preference for candidates that are Diamond Council of America (DCA) certified
- At least 5 years relevant experience
- Multi-site business operations experience
- 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading department
- Ability to lead others to implement strategies and processes to accomplish business results
- Computer literate with advanced proficiency in MS Office
- Familiarity with pertinent software applications such as Reflexis and Workday preferred
- Bilingual skills are a plus
Hard Skills
- multi-site business operations
- management experience
- advanced proficiency in MS Office
- experience managing a multi-site team
- onboarding experience
Soft Skills
- leadership
- coaching
- communication
- collaboration
- trust building
Certifications & Qualifications
- Bachelor’s Degree
- valid Driver’s License
- Diamond Council of America (DCA) certification
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