District Manager

District Manager - Supervise multiple Domino's locations. APPLICANTS WITH NO PIZZA EXPERIENCE WILL NOT BE CONSIDERED.

Job Title: District Manager

RESPONSIBILITIES AND DUTIES

• (20%) Develop and achieve Operating Plan
• Work with Managers to develop budget for area.
• Conduct trend and profitability analysis, review PWR daily, and utilize TPP Report for lost potential profits identify areas and introduce action plans after reviewing with GM’s
• Meeting operating plan using P/L reviews with Manager of Ops and Franchisee.
• Communicate with area on weekly sales and profit numbers, Turnover, Service Numbers, OER
• Identify under‑performing stores and develop plan of action
• Work with Franchisee on strategy for area for local store marketing and national promotions
• Develop a strategy to hit all sales goals
• Develop systems to manage area operations OER, and Eco Sure.
• (15%) Build sales to meet company goals
• Create and develop strategies for increasing sales
• Focus on the following responsibilities which have an impact on meeting sales goals
• Facilitate and develop relationships with local communities and businesses
• Ensure area utilizes active local store marketing
• (10%) Support General Managers, and entire area
• Ensure all personnel and stores have appropriate tools to operate business
• Provide direction on company, and area goals and offer plan to achieve them.
• Actively listen to staff through conducting performance appraisals and provide appropriate follow-up
• Be accessible
• (10%) Maintain effective communication at all times
• Act as liaison with Leadership Team
• Identify what is important to GM’s and present a clear and relevant message in a timely manner.
• Attend and run assistant Manager Meetings.
• Lead the roll‑out of national promotions for area.
• Address all problems/issues in a timely manner and identify opportunities for improvement
• Attend general manager team meetings and interact with team members.
• Build positive relationship with area and create a fun atmosphere
• (10%) Ensure area stores are properly staffed and trained
• Coordinate with Human Resources to strategize on staffing and turnover issues
• Enforce the use of interview and selection tools
• Uphold integrity of training system
• Develop and enforce systems that drive training process
• Hold general managers accountable
• (10%) Administration
• Provide weekly numbers to management and produce standard reports. Conduct additional analysis as necessary
• Administer wage and benefits to area and ensure proper completion of HR forms.
• Lead the coordination with management on store changes. Compile feedback from GM on delivery area and competitive activities.
• Daily agenda, schedule, checklist sent weekly to Manager of Operations
• Attend all meetings and Teams Calls.
• Review of store schedules by Noon Wednesday.
• Friday nights through Dinner Rush expected unless on Vacation.
• At least one close per week. 1 preopen / open shift per week.
• (10%) Uphold policies and standards
• Ensure adherence to all DPI standards
• Ensure use of tools given to monitor standards such as OER and Eco Sure.
• Provide a harassment free work environment and follow all Human Resources policies
• Appropriately handle all disciplinary actions in a consistent manner
• Ensure stores are properly maintained
• Ensure product quality standards are always followed.
• (10%) Ensure area provides excellent customer service
• Enforce Golden Rule and the Honor Guarantee
• Develop and drive strategies to achieve company service goals
• Ensure area is appropriately staffed
• Ensure area responds to customer complaints and are closed within 24 hours.
• Review and coaching utilizing CSAT in PWR as guide for Customer’s Satisfaction.
• (5%) Enforce Safety and Security Standards
• Maintain in‑depth knowledge of all safety and security standards
• Ensure GM’s conduct ongoing in‑store briefs, Cash Handling, Tiger, Safety and Security briefings.
• Oversee communication with other stores when safety/security issues arise
• Enforce policies and provide appropriate actions as necessary
• All Safety Security incidents reported Immediately
• Ensure all accident forms, workers comp, insurance, and legal is completed within 24 hours of incident.
• This section is zero Tolerance, nothing is more important than the Safety and Security of our Team.

QUALIFICATIONS

Successfully managed a group of Domino’s Pizza or fast food restaurants 5-7 + Supervisory experience required Bachelor’s Degree preferred Excellent communication, motivational and team building skills Excellent decision making and crisis management skills Proficient in Microsoft office products

STORE VISIT EXPECTATIONS

• EVERY VISIT:
• Plan on visit being 1-1.5 hours. Minimum, no in and outs unless touring with Leadership.
• Completion of Self OER, and Large Pepperoni Timing on every visit